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Open Door Capital: Verified Investor Reviews on Invest Clearly

4.60

(43 reviews)
Sponsor
Actively Raising

Open Door Capital Website

Open Door Capital

Open Door Capital Overview

Open Door Capital is a privately held real estate investment firm founded by Brandon Turner that specializes in mobile home parks, self-storage facilities and multifamily. Open Door Capital has nearly $1 billion in assets under management (AUM), a portfolio of more than 13,000 units, and has partnered with more than 2,000 investors. Visit odcfund.com/our-offerings to view current opportunities.

Address

Kiehi,

Hawaii

96753

Year Founded

2017

Operates In

Virginia

Florida

Georgia

Mississippi

Texas

Asset Classes

Multifamily

Storage

Mobile Home Parks

Accepted Investors

Accredited

Open Door Capital Details

Assets Under Management$982M
Average IRR35.00%
Average Equity Multiple1.7x

Open Door Capital Reviews
43

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highlighted review

Verified Investor

1.00

"Horrible experience as an LP so far"

Invested in the Sunbelt Fund so have nothing good to report with essentially no distributions since investing a few years ago. Seems the operators including Brandon are more interested in marketing new projects instead of making sure existing struggling projects are operating well. Not sure where their preferred returns investors came from but will see if their able to turn the ship around on this fund and at least return our original investment. For all you new investors this is the type of email they presented AS THEY WERE MARKETING NEW FUNDS on social and their websites. In addition, we’ve seen a 20%+ surge in material and labor costs associated with both CapEx and regular unit turns. These multiple compounding factors have dramatically impacted the performance of SDP, causing a significant strain on cash flow and our ability to continue completing our targeted level of interior rehabs to maximize the ROI on our unit turns. Our Options My team and I have been working closely with Disrupt Equity over the past few months on a plan and have now identified what we believe is the best path forward. The good news is that our current loan term doesn’t end until June - September 2025 (depending on the property), so we won’t need to refinance until later next year. Having said that, we're left with a couple of options: Option #1 – sell the asset immediately at the most inopportune time. Accounting for the current headwinds mentioned above, we would estimate a disposition price of around $80M-$84M, translating to a 53-62% loss of original equity. Option #2 – Obtain ~$3M of additional equity to extend the property’s runway and allow for the full execution of our business plan going into a refinance. This would also provide us more time for the markets to adjust and alleviate some of the headwinds mentioned above. Note that this equity is the minimum required to cover our operational shortfalls and business plan to carry us to a refinance. Depending on market conditions at the time of refinance, there is a chance that additional preferred equity may be required for a cash-in refinance. This is wholly dependent on the market in 2025, which we’re hopeful will improve relative to the last couple of years.

Open Door Capital

Open Door Capital

Sponsor Response

4.60

Thank you for sharing your feedback. This year, Open Door Capital has launched just one traditional fund, and our equity raised and deployed is projected to be less than ~20% of what we’ve done in previous years as we’ve dedicated our focus toward operations amidst challenging macroeconomic headwinds brought on by the unprecedented run up in interest rates and massive tax/insurance increases. In addition, a significant portion of the capital that we ARE raising this year is going to triage a few structurally challenged deals in our portfolio, including the Sunbelt Diversified Portfolio that you mentioned. Only ~3-5 of our 20+ investment offerings to date are experiencing these type of structural issues due to the unprecedented impact (inflation, interest rates, etc.) from the COVID-19 pandemic. Also our team has grown significantly over the past few years to support the size of our portfolio. We now have a team of more than 100 employees spread across different functions within the company, and we are collectively invested heavily alongside you in every single deal. We’re always here to talk if you have any further questions or need clarification on anything affecting performance. Just reach out to our Investor Relations team and we will set up a call with the appropriate team member to get your questions answered.

SL

Sutter L.

5.00

"Love Open Door Capital!"

We’ve now invested in three deals with Open Door Capital and couldn’t be happier. The team is exceptional, the deals are solid, and their communication is clear and consistent. Before investing, we spoke with several references and consistently heard glowing feedback about how ODC operates. They’ve proven to be trustworthy and highly transparent. Overall, it’s been a great experience, and we’ve truly enjoyed partnering with ODC.

ZM

Zach M.

4.00

"So far, so Good"

Good onboarding. However, initial communication after investment was lacking. I had to reach out to find out some specifics of how the fund was doing in the first few months.

Verified Investor

1.00

"Failing investment"

Terrible operator and totally inept at vetting deals. Founder's completely checked out. Performance re-baselined lower numerous times and still can't meet targets. Cashflow negative and no communication about viable path to save the fund. Expect the investment to fail and go to 0.

Verified Investor

1.00

"Brandon come back to work!"

I have invested in three funds: - Texas 3 pack whose distributions are currently paused - Fund 8 and 9 who distributions have always been below proforma and close to be paused as per the most recent communication All the above investments are performing significantly below proforma and also well below new lowered budgets. @Brandon I beg you come back to work and help your team through these difficult times. What legacy are you leaving when you disappeared in the toughest moment and appeared on the last webinar just to say sorry!? Come back to actively work and out your wisdom and energy at the service of humble investors that trusted you.

Open Door Capital

Open Door Capital

Sponsor Response

4.60

Thanks for sharing your concerns. I’m really glad you had a chance to connect with our CEO, Walker, recently—I hope that conversation helped clarify a few things, especially around Brandon’s continued involvement. We know how disappointing it is when performance doesn’t meet expectations. The truth is, the past year has brought a tough macroeconomic environment. That said, we take full responsibility for navigating through it, and we hope you got some clarity on what we are proactively doing at each of the properties you are invested in. Our entire team, including Brandon, is focused on adapting our strategies, and doing right by our investors. We’re also committed to transparency, so please feel free to reach out to our investor relations team any time you have questions. We truly appreciate your trust and your feedback!