Our Review and Rating Standards

How Invest Clearly collects reviews, verifies investors, and calculates ratings.

For information on how sponsors and deals are ordered across the platform, see our Rankings Methodology page.

Our Commitment to Independence

Invest Clearly is an independent review platform for private market sponsors. This page describes how we collect reviews, verify investors, and calculate the ratings you see across the platform.

Our rating methodology is applied uniformly to every sponsor, regardless of whether the sponsor maintains a free or paid Invest Clearly profile. Payment to Invest Clearly affects where a sponsor’s profile appears on the platform (Featured and Promoted placements), profile features, and tools available to the sponsor in their admin center. It does not and cannot affect how a sponsor’s reviews or ratings are calculated, moderated, or displayed within organic results.

Who Writes Reviews

All reviews on Invest Clearly come from verified investors, which means individuals who have provided proof that they had a direct investment relationship with the sponsor they are reviewing. Reviewers may choose to have their review published anonymously, in which case the review is attributed to “Verified Investor” rather than a named individual. Anonymous publication does not affect verification: all reviewers are known to Invest Clearly at the time of submission, regardless of how their review is displayed.

How Reviews Are Collected

Reviews are submitted directly by verified investors through the Invest Clearly website. A reviewer may arrive at the site organically, through a referral, through an advertisement, or at the suggestion of a sponsor they have invested with. Regardless of how a reviewer arrives, every submission is subject to the same verification and moderation process described below.

Invest Clearly may offer incentives to encourage honest review submissions. Incentives are offered equally to all eligible reviewers regardless of the sentiment, star rating, or content of a review, and are never conditioned on a positive or negative response. Reviews submitted in connection with an incentive carry a visible “Incentivized Review” disclosure badge.

Investor Verification Process

Invest Clearly verifies the investment relationship between a reviewer and the sponsor they are reviewing. We do not verify the content of any review. Reviews reflect the opinions and experiences of their authors. Invest Clearly takes no position on the accuracy of any statement made within a review.

Before a review is published, our moderation uses commercially reasonable efforts, based on the information and signals available to us to confirm:

  • The reviewer has an investment relationship with the sponsor
  • The reviewer is not an employee of the sponsor or any affiliated or vertically integrated property management company.
  • The reviewer has disclosed any material relationship with the sponsor (for example, agency partners or family, or individuals with other financial relationships beyond the investment itself)
  • The review complies with Invest Clearly’s Community Guidelines

Invest Clearly relies on information provided by reviewers and on proprietary moderation signals available at the time of review. We cannot guarantee that every undisclosed relationship will be detected.

Invest Clearly also reserves the right to reject or remove a review when our proprietary signals alert the moderation team that a submission may be fraudulent. Reviews that do not meet investor verification standards are rejected. Reviewers may update their submissions, which triggers a second round of moderation.

After a Review Is Published

Sponsor responses.Sponsors may publicly respond to any review on their Invest Clearly profile. Sponsor responses appear alongside the original review and are visible to all users who can see the review itself. Responses give sponsors an opportunity to acknowledge, contextualize, or address the concerns raised in a review. Responses are subject to Invest Clearly’s Community Guidelines.

Review updates. Reviewers may update their reviews after publication. When a review is updated, both the original review and the updated review remain publicly visible. This preserves the integrity of the historical record while allowing reviewers to reflect changes in their experience over time. Updated reviews go through a second round of moderation before the update is published.

Appeals and Disputes

Invest Clearly does not adjudicate disputes between sponsors and reviewers regarding the content, opinions, or characterizations expressed in a review. Reviews reflect the experiences and opinions of their authors. Because Invest Clearly does not verify the content of reviews, we are not in a position to determine whether a reviewer’s account of their experience is accurate, fair, or complete. Invest Clearly operates as an interactive computer service under Section 230 of the Communications Decency Act (47 U.S.C. § 230) and is not the publisher or speaker of any review submitted by a user.

A published review will remain on the platform unless the review has been the subject of an order from a court of competent jurisdiction requiring its removal. The investor verification process described above is the basis for this policy: if a review has been published, it has cleared verification, and the investment relationship has been confirmed using commercially reasonable efforts.

Invest Clearly does not remove reviews based on:

  • Disagreement with the reviewer’s opinions, characterizations, or conclusions
  • Claims that the review is unfair, biased, or one-sided
  • Claims that the review damages the sponsor’s reputation or business interests
  • Requests to remove negative ratings while leaving positive ones intact
  • The author’s request

Invest Clearly may remove or modify a review when:

  • The sponsor demonstrates the reviewer did not have a genuine investment relationship with the sponsor
  • The review is determined by our moderation team to be fraudulent based on our proprietary signals
  • The review violates Invest Clearly’s Community Guidelines
  • The review has been the subject of an order from a court of competent jurisdiction requiring its removal

The Six Rating Components

Every review on Invest Clearly includes six component ratings organized into two phases of the investor experience. Each component is rated on a 1-to-5 star scale.

Pre-Funding

Pre-Investment Communication. How timely, clear, and helpful the sponsor was in communicating with the investor before the investment was made.

Pre-Investment Transparency. How open and straightforward the sponsor was about risks, fees, and key deal terms before the investment was made.

Post-Funding

Post-Investment Communication. How consistent and informative the sponsor has been since the investment was made.

Execution of Business Plan. How well the sponsor has delivered on the original strategy and business plan.

Distribution & Financial Outcomes. How satisfied the investor has been with distributions, returns, and progress toward projected financial outcomes.

Likelihood to Reinvest. How likely the investor would be to invest again with this sponsor based on their experience.

The questionnaire is designed to make it equally easy for reviewers to provide favorable and unfavorable responses. It is not structured to produce any predetermined result.

The Overall Rating

In addition to the six component ratings, every reviewer provides a separate Overall Rating on a 1-to-5 star scale. The Overall Rating is selected independently by the reviewer. It is not calculated, aggregated, or weighted from the six component scores. It represents the reviewer’s holistic judgment of their experience with the sponsor.

Sponsor-level aggregate ratings displayed on Invest Clearly are based on Overall Ratings from reviews submitted by verified investors. Component scores are reported separately and are never blended into the Overall Rating.

Rating Breakdowns by Component

Aggregate ratings for each of the six components are available to investors on paid Invest Clearly subscription tiers. All other users see a sponsor’s aggregate Overall Rating and total review count.

This access structure governs only the depth of detail available to the person viewing a profile. It does not affect which reviews are collected, how investors are verified, or how aggregate ratings are calculated.

How Aggregate Ratings Are Displayed

A sponsor’s aggregate Overall Rating is displayed on their profile as soon as they have at least one published review from a verified investor.

Aggregate Overall Ratings are calculated as a simple average of the Overall Ratings submitted across all reviews for a given sponsor. Invest Clearly does not apply recency weighting, subscription-tier weighting, or any other adjustment to aggregate ratings. Every review counts equally.

Quarterly Badges

Invest Clearly awards quarterly badges to sponsors who meet all of the following criteria for a given quarter:

  • A minimum of five total reviews from verified investors
  • At least one new review submitted during the quarter
  • An average Overall Rating of 4.0 stars or higher for reviews submitted during the quarter
  • An aggregate (all-time) Overall Rating of 4.0 stars or higher

Badge eligibility is determined by the same methodology applied to every sponsor. Paid subscription status does not influence badge eligibility. Badges are earned, not purchased.

Compliance With the SEC Marketing Rule

Invest Clearly is not an investment adviser and is not regulated directly by the SEC Marketing Rule (Rule 206(4)-1 of the Investment Advisers Act of 1940). Invest Clearly operates as an independent third-party rating aggregator: verified investors submit ratings, and Invest Clearly aggregates and publishes them. Our questionnaire is structured to make it equally easy for reviewers to provide favorable and unfavorable responses and is not designed to produce any predetermined result.

Sponsors are solely responsible for complying with all applicable laws and regulations, including the SEC Marketing Rule, when referencing Invest Clearly ratings, badges, reviews, or other platform content in external marketing materials.

Questions

Questions about our review and rating standards can be directed to support@investclearly.com.